Can't Log in

[cubbiesgirl]

Hello I was wondering if someone can help me. I am unable to log on to the 1st personal diet site. I have been enrolled since June 1st, but unable to log on due to a cross country move since then.

When I enter my user name and password it gives me:

array(4) { ["code"]=> int(12560) ["message"]=> string(37) "ORA-12560: TNS:protocol adapter error" ["offset"]=> int(0) ["sqltext"]=> string(0) "" } Unable to connect:

Without being able to logon I don't know who to contact

Thanks in advance

[carebear]

I get on almost every day and mine is saying the same thing system must be down or something like that.

[MIMI]

Hey girls, same here. They must be down. MIMI

[MommaK]

You're not alone - cant log in either and I need to print off my blood test. Have a doctors appointment first thing in the morning. Lets cross our fingers it works

[Shasha]

Hi there Everyone

{oops} {sorry}

YES, the 1st Personal Diet System is down at the moment due to a hardware problem... :eek:

This is the first time since moving over to the new system in December 2007... and you can know for sure that the Technical Team is working very hard to resolve the issues...

Of course I've offered to help... {bat} but what I know about these things is considered dangerous..

From my side, I will post a message on the Forum when I hear that the system is working again...

[Shasha]

{hi} there MommaK

Are you needing to know which blood test to go for? :bighug:

The follow up blood test that Dr Cohen normally requires is called a Basic Metabolic Panel…

The lab should send the results through to DrCohen@1stPersonalDiet.Com or fax them to the international fax service of the 1st Personal Diet in the USA at: 1-866-340-1908

You may also contact DLS directly at 1-800-908-0000 to enquire about the status of your requisition and your blood test will cost $35 throught DLS.

Hope this helps {cheerleader}

[Shasha]

{hi} there Everyone

Good news is: That the 1st Personal Diet Program's System is working again...


{wave} WELL DONE TO THE TECH TEAM!! {wave}